Business

Vodafone Ghana’s loyal customer receives package to connect with great-grandchild

In a heart-warming moment, Madam Rosina Attoh-Korkoi NKonuah, a beloved Voda­fone Ghana customer for over 25 years, was gifted with the pow­er of connection on her 101st birthday.

The Vodafone team, accom­panied by an exquisite bouquet of fresh fruits, presented Madam Rosina with a brand-new smart­phone loaded with airtime and data to enable her to easily com­municate with her great-grand­child who she’s yet to meet, and to stay connected with family and friends.

Angela Mensah-Poku, Voda­fone Ghana’s Director for Digital Transformation and Commercial Operations, said, “Madam Rosina is an old student of Achimo­ta School and has been a loyal customer of Vodafone for over 25 years, since the days of Ghana Telecom. From our conversations with her, we learned that she wanted to see her great-grand­child who had been born recent­ly”.

“Both mother and child live abroad, and Rosina was unable to see them because she did not have a way to connect. That’s why we wanted to gift her with a special Vodafone Package and help her connect with her family in a new way,” she said.

A joyous Rosina said the gesture was a demonstration of the company’s commitment to appreciating its long-serving customers.

“She has been a loyal cus­tomer for so long, and it is an honour to have her as part of the Vodafone family,” Shirley Konadu Kyere, Vodafone’s Customer Loyalty Manager, who was present during the visit, said.

“She always has a warm smile and kind words for us, and we’re glad we could do some­thing special for her.”

Speaking at her home, and amidst her surprise, Madam Rosina expressed her joy and ap­preciation for the gesture shown by Vodafone.

She further encouraged ev­eryone to prioritise staying con­nected with their loved ones and thanked Vodafone for making it possible for her to do same.

Madam Rosina’s daughter, Sarah, spoke to the Vodafone Ghana team, saying, “She had a lovely day! She was so happy and had us in stitches with her stories. She showed off her presents to everyone who cared to see! Thank you so much for everything”.

 BY TIMES REPORTER

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