The Ghana Civil Service has lamented over the lack of recognition and appreciation of its contribution to the socio-economic development of the country.
According to the service, this was partly due to the lack of credible information in the public about the role of the service, adding that, “there has been a seeming disconnect between the Civil Service and the people it exist to serve.”
The Head of Ghana Civil Service, Nana Kwasi Agyekum-Dwamena, said this, yesterday in Accra at the launch of the Service Week and awards night.
The event which was under the theme: “improving service delivery to promote Ghana Beyond Aid,” brought together members of the service and other dignitaries to the event.
Mr Agyekum-Dwamena said, the service in recent years had come under increased pressure to address problems of unprecedented complexity as the society had become more pluralistic and demanding.
He explained that issues of climate change, income inequality, poverty, corruption, food and water shortage, insecurity, sanitation and transnational security threats were major concerns that should be addressed.
The head of the Civil Service said the situation was further compounded by the problem of limited state resources, adding that, “this calls for a modernised civil service capable of providing cutting edge policy advice to government, transforming government visions into implementation programmes and projects and rendering quality and accountable services to its diverse clients.”
Mr Agyekum-Dwamena said the service had embraced technology to improve its service delivery with the introduction of a website, a Facebook and Twitter accounts.
He also indicated that the office launched two online application softwares to improve its recruitment process, adding that, the online recruitment system had received over 4,700 applications since it was launched this year.
Mr Agyekum-Dwamena stated that the Public Records and Archives Administration Department (PRAAD) of the office of the Civil Service had been mordernised with more than 500,000 documents of its archival materials digitised.
He was optimistic that the digitisation of the materials would provide an easy access to the documents and also ensure the long term preservation of the records for posterity.
He called on all stakeholders and the media to support the service to ensure a successful week celebration.
BY AGNES OPOKU SARPONG