Western Union celebrates 20 years in Africa

Western Union Company, a leader in global payment services has celebrated its 20 years of existence in Africa.

As part of activities to mark the anniversary, Jean Claude Farah, Western Union President for Africa, Middle East, Asia Pacific, Eastern Europe and CIS led a high powered delegation to visit the Agricultural Development Bank (adb) head office in Accra.

ADB was the first agent location that offered Western Union money transfer services for the first time in Ghana and Africa in 1995.

Mr. Farah reiterated the importance of the collaboration between Western Union and adb over the past 20 years which has enabled them to provide fast, reliable and convenient options for money transfer on the continent.

He said the bank would continue to provide excellent services to its customers in Africa and render services to meet the needs of its customers on the continent.

Stephen Kpordzih, Managing Director of adb said the collaboration had been beneficial to all stakeholders, because it had improved significantly the ease and speed at which relatives, friends and business partners send money from abroad to people in the country

Additionally, adb had gained financial benefits with its association with Western Union through foreign exchange gains, commissions, and target bonuses, among others.

The Western Union team also used the occasion to visit Ecobank head office in Accra where they launched a new ATM product called Account-Based Money Transfer (ABMT) service onto the Ghanaian market.

The product would allow the transfer of money online and through a bank account, a service which is available in most African markets.

Mr. Farah reiterated Western Union’s commitment to the expansion and development of its pan-African network which provides a critical link to the ever growing Africans living and working in other countries.

He said Western Union is in over 200 countries whilst Ecobank is also in 39 countries, stressing that, the relationship between the two entities was mutually beneficial.

Mr. Farah said the partnership had generated several innovations in the operations of both Western Union and Ecobank in Ghana and Africa as a whole.

Mr. Samuel Ashitey Adjei, Managing Director of Ecobank Ghana said the relationship between the two entities brought about the ABMT service in Ecobank, which attest to the Western Union-Ecobank culture of dynamism and continuous success.

He said the introduction of ABMT would ensure real synergies in their relationship, stressing that, for the bank it would translate into free customer acquisition, real time deposit mobilisation, the decongestion of their banking halls and enhanced service delivery for their customers.

Mr. Adjei said this year Ecobank is celebrating its 25th anniversary and the goal of the two institutions would be to consolidate their gains and work together to develop additional capacity and ideas that would impact their people, customers and shareholders.

By Joseph Edu Archison &

Jamila Abubakar

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