Unique Insurance Introduces Free Towing and fast claims processing Services for Customers


Mr. Obeng-Adiyia

Unique Insurance Company Limited, an indigenous insurance company, is to provide free towing service to customers across the country within two hours of call from October 1 this year.

Additionally, the company has also introduced the Claims Express Service which allows the processing and settlement of minor claims within the same day.

The services are the company’s two packages for customers as it prepares for its 20th anniversary next year.

Managing Director of the Company, Mr. Victor Obeng-Adiyiah said in Accra yesterday that Comprehensive Motor Insurance policy-holders could access the towing service irrespective of where their vehicle broke down.

“We now have an agreement in place with a nationwide towing service provider with capacity to respond within two hours of a towing service call. All a policy-holder must do is to simply call the 24/7 assistance lines, indicate the location of the vehicle and help is on the way,” he stated.

With regards to the claims express service, Mr. Obeng-Adiyiah said through a carefully structured process, the company was well positioned averagely process and settle a claim within two hours.

The expedited claims handling service, he said was designed to save policyholders the time and stress of pursuing a minor claim.

“Claims are the showroom of an insurance company, and Unique Insurance appears ready to delight the Ghanaian insuring public. This new service is to save customers the time and stress of moving up and down the offices of an insurance company in pursuit of a minor claim,” he explained.

As a country with a growing number of insurance companies leading to increased competition with a focus largely on low premiums, Mr. Obeng-Adiyiah said Unique Insurance Company Limited, was poised to be a market leader with innovation and sterling service delivery as primary competitive tools.

“We are confident about the company’s growth potential in all nine branches. We are excited about the direction the company is going. The future of Unique Insurance can only be bright. We have been noted for coming out with industry firsts. We launched the first online travel insurance product in the market. Our online product ensures that policyholders’ details are shared with international service providers in real time so that benefits could be accessed immediately overseas if insured events occur,” he stated.

By Times Reporter

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