UniBank Ghana Limited has launched a new outdoor banking service called “Sika Collect” at Ashiaman near Tema.
“Sika Collect” is aimed at offering clients the opportunity to deposit their daily sales from their shops, stalls or kiosks as the bank’s mobile tellers visit them to collect their daily sales.
Launching it, Clifford Duke Mettle, General Manager for Operations at UniBank, explained that the product targets traders in market centres who desire the convenience of having their daily sales collected from their shops.
He said mobile tellers will come to them with very safe, secure and protected mobile application tablets and other state of the art devices to provide the service.
It involves inputting customer’s cash and cheque on a tablet and simultaneously credited to his or her bank account.
“Two receipts will be issued from a printer being a customer’s copy and another for the bank both to be signed by the client, followed by an instantaneous SMS text message as feedback,” he said.
According to Mr. Mettle, the cardinal reason for developing the product was “to enhance financial inclusion, inculcation of the savings culture and bringing convenience of banking to the doorsteps of their clients”.
The product has already been piloted successfully at four branches comprising Makola, Kaneshie, Roman Hill and Suame.
He said the bank’s initiative which would be replicated in Ashaiman and 10 other branches was a demonstration of the company’s growing interest and commitment at improving business banking of their cherished customers
Mr. Mettle expressed optimism that the product would provide their customers with one-on-one banking transactions at their markets, offices and workplaces.
The Head of Branch Network, Richard Amanpene Sekyere, said clients could call on their mobile tellers to come for their cash or cheques any time and encouraged potential customers, too, to take advantage of the service.
He said the bank’s initiative will save them time, energy and the inconvenience of closing their shops to travel through traffic, aside the risk of armed robbers, to make their deposits.
From Dzifa Tetteh, Ashaiman