Tigo launches new product

Tigo Ghana Limited has introduced a new product to help Tigo customers to buy airtime on any network in Ghana across the world.

Known as Tigo Cash International Buy Airtime, subscribers of Tigo cash can now purchase airtime for anyone on any network in Ghana and in over 100 countries across the world.

In addition, customers roaming on the Tigo network can equally purchase airtime for themselves and other international networks at no extra cost.

Briefing the media on the new product in Accra, Chief Commercial Officer of Tigo Ghana, Tara Squire said the product was the first of its kind in Ghana telecommunication industry.

He said the product was developed to serve the diverse and growing needs of Tigo customers across the world.

“As a customer-focused telecommunication company in Ghana, Tigo continues to develop innovative products to meet the needs of customers,” he said.

Mr. Squire said the Tigo Cash International Buy Airtime product was simple to access and customers had to Dial *501*2# to log onto the product.

“Enter country code, select network you are buying for, enter amount and recipient’s number, confirm purchase with your personal identification number and recipient will be credited instantly,” he said.

Touching on the Tigo Cash, Mr. Tara said the product which was launched in 2011, to deepen financial inclusion of the unbanked was currently serving more than one million customers.

He said Tigo Cash currently employed more than 10,000 people in the country and more than 5000 market women in 88 markets across the country.

“Over 700 cocoa, rubber and rice farmers in rural Ghana continue to receive payments for their produce on Tigo Cash.  This means we have reduced logistical and security challenges related to transporting cash to farming areas,” he said.

Mr. Squire hinted that Tigo Ghana has started paying interest to customers on monies held in their Tigo Cash wallet, saying “as at last night Tigo Ghana has paid more than GHȼ1.1 million to 650,000 subscribers.”

The Customer Strategy Manager in charge of Mobile Financial Services of Tigo Ghana, Ms Gloria Adutwumwaa-Frempong said the product was simple and free to use at no cost to Tigo Cash subscribers.

By Kingsley Asare

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