Moreover, the understanding of most users on how to get much more from the mobile phone remains a big challenge.
To help consumers to make the most out of their mobile phones, Tigo, a telecommunication company, has commenced a three-day digital fair to allow customers and members of the public to acquire more skills to enable them to derive maximum benefit from their cell phones.
The fair being held in partnership with Microsoft, Samsung and Jumia, among others would also undertake digital classes for students.
Speaking at the opening, Head of Customer Experience Centre, Tigo, Mr Stephen Essien, said the fair was in line with the company’s goal of being the digital mobile company of choice.
He said it was in this direction that Tigo had been increasing the number of its customer experience centres to enhance customers satisfaction.
“As part of efforts to offer our customers a highly interactive and a more satisfying experience, we have put together this programme to provide you with hands on experience in collaboration with our partners,” he said.
Mr. Essien said the company was committed to improved customer care to meet the changing needs of consumers.
He said it was important that consumers fully utilise their mobile phones adding that “ a lot can be done with the mobile phone.”
Students of Kinbu Sec/Tech who were present at the fair were taken through training in effective online research.
By David Adadevoh