SMEs advised to improve product quality

Participants at the closing ceremony.  Photo: Lawrence Vomafa-Akpalu

Participants at the closing ceremony. Photo: Lawrence Vomafa-Akpalu

Operators of Small and Medium Scale Enterprises (SMEs) have been urged to improve the quality of products to compete favourably in the international market.

The call was made at the second international conference on business management and entrepreneurial development in Accra, on the topic: ‘Staying afloat by maintaining improved quality standards’.

The panelists were, Dr. Charles William, Chief Executive Officer of Galaxy Oil, Mr. Harry Quartey, CEO, Emerald Properties, Mrs. Mabel Nana Nyarkoa Porbley, (MD) Nsia Insurance Ghana, Mr. Anthony Oppong, CEO of Ghana Bankers College, and Professor Goski Alabi of the University of Professional Studies, Accra (UPSA).

They explained that though standards are pre-requisite for quality, if not managed effectively it would not get the desired results adding that “products are generally agreed upon and accepted on specifications while quality is a pre-requisite for specification thus any product that does not satisfy demand is bound to fail as a result of competition”.

They noted that quality at management level focuses on cost as such help in decision making processes that calls for innovation in re-directing the business.

They, therefore, urged a new orientation for SMEs to enable them embrace technology so as to be part of current global demands.

They also urged them to collaborate with their counterparts towards adopting strategies to understand consumption partners to save cost.

They charged the SMEs to adopt a national approach to quality by instituting motivational awards, increased training for employees, engage part-time workers instead of full time, and repackaged their products according to the need of the time.

They called on the management of SMEs to adopt leadership styles that would promote the growth of the company and also accept criticisms for mutual benefit adding that all these can be achieved if the SMEs are ready to accept change as a way.

The occasion was used to award three personalities of the UPSA whose contributions contribute to the growth of the University.

Dr. Robert Lawrence Quartey

received the most promising scholar award for 2016, Professor Goski Alabi grabbed the meritorious service award and Prof Joshua Alabi was presented with the Legacy award. Each received a citation.

By Lawrence Vomafa-Akpalu

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