Prudential Bank has opened its Valley View University (VVU) branch with a commitment to continue to provide quality products and services to satisfy customers’ needs.
Speaking at the opening Dr. J. Okine-Afrane, Deputy Managing Director, Finance, Administration and Credit Administration said the bank decided to upgrade the Valley View University Agency to a fully fledged branch because of the increasing number of customers.
He said the VVU branch was opened to deepen the already cordial relationship between the bank, the VVU and its environs.
He said the bank was encouraged by the patronage of its products and services since it opened an agency at VVU in 2009.
Dr. Okine-Afrane said the bank had over the years provided a lot of financial support to the university community.
He said the bank in collaboration with the management of the university had financed the construction classroom blocks, hostels, staff accommodation of the university campuses at Oyibi and Techiman.
“Our continued presence at the university would therefore provide the opportunity to support the university’s development projects and also provide the necessary support to improve the socio-economic situations of staff and students,” he said.
He said the bank was making great strides to promote the socio-economic development of Ghana through the provision of superior banking services across the country.
Dr. Okine-Afrane said it was important banking services were brought to the doorsteps of consumers adding that the bank would continue to get closer to the unbanked.
He said the bank had deployed state-of-the-art robust technology in its operations to ensure that the customer was served well.
“We provide all the modern and technology based banking services and products necessary for customers convenience and the development of businesses. All our branches have ATM facilities and provide SMS banking services branded textwise,” he said.
Mrs. Mary Brown, Deputy Managing Director in charge of Banking Operations said the bank’s three-year strategic plan had the central theme of building a stronger bank with a customer friendly focus
The bank she said had the task to increase its market share and customer base and strengthen its brand saying this could be achieved through expansion and opening of new branches.
“We are committed to providing customer service that exceeds customers’ expectation and outshines our competitors,” she said.
The Vice Chancellor of VVU, Professor, Daniel Bediako lauded the decision by the bank to upgrade its agency to a branch.
He said the growing number of customers to the banking hall of the bank required additional space to accommodate them.