NSS explains delay in payment of allowances

whyteThe National Service Secretariat has asked National Service Persons (NSPs) who have not received their allowances to go to their various district offices to update their e-zwich serial numbers and any other data provided.

The secretariat said some irregularities have been observed in the data provided by service persons and needed to be rectified to enable them to receive their allowance.

Speaking at a press briefing in Accra yesterday, Dr. Michael Kpesah Whyte, Executive Director of NSS said his office shared in the frustration of NSPs who have not received their allowances because of the inaccurate data they provided to the NSSs.

“It is very important that the mistakes are corrected now to ensure continuous payment of the allowances,” he said.

“All the affected persons must quickly go to the various districts offices to have the files corrected. On our part, our employees are working at late hours to ensure that whatever information that comes from the districts is worked on to ensure quick payment,” he said.

Mr. Achie Hesse, Chief Executive Officer, GhIPPS, who threw more light on the reasons why the payment had delayed, said since February 3, 2015 GhIPSS had validated and effected payments to over 70,000 NSPs from all regions and districts across the country for January and February.

“In the course of the payments, some irregularities have been observed which needs further verification. These includes: multiple use of NSS numbers, duplicated Unique Sequence numbers (USNs), records with no USNs and transpositional error in names,” he said.

Giving the breakdown of the errors that have been detected by GhIPSS Mr. Hesse said 1,636 affected NSSs across the country had no records of their USNs, 433 had duplicated USNs, 126 had duplicated NSS identification numbers and 744 had transpositional errors in their names.

“Our office can only effect payment only when the mistakes are corrected by service persons. It is therefore, important that the mistakes are corrected as soon as possible to ensure that they are paid,” he said.

Mr. Hesse urged NPSs and heads of institutions to take keen interest in the prompt completion of personnel data to speed up the verification and validation process; which was a requirement for payment of allowances.

In 2014, the NSS announced a new mode of payment for national service persons. This after a collaborative consultation between the management of GhiPSS and the NSS after which the e-zwich payment process arose out of previous experiences with cash based payments to service persons.

It was considered that the use of the e-zwich payment platform would provide an effective means streamlining the payment process.

By David Adadevoh


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