Need to decongest NHIA registration centres

SYLVESTER MENSAH 1The Eastern Regional Manager of the National Health Insurance Authority (NHIA), Alhaji Sampson Seidu Abudu, has asked telecommunication networks to improve their internet systems to help ease congestion at NHIA registration centres across the region.

He noted that out of the Eastern Region’s population of 2,633,154, only  979,002 new biometric cards had been issued from April 2014 to January 31, this year, adding that there were still long queues at registration centres due to the poor internet from telecommunication networks.

Alhaji Abudu made these known during an NHIA organised media briefing on its operations last year.

He urged the telecommunication networks to quickly address the problem to help ease the problem of long queues at the NHIA registration centres.

‘‘The authority has observed that some clients were throwing away their old cards just to get the biometric cards when it can be used till a month to expiring before coming for renewal’’, Alhaji Abudu said, adding that the situation also contributed to the long queues at the centres.

He said his outfit had created a booking system allocating specific dates to clients to go for their identification cards but added that priority would be given to the aged, children, pregnant women and emergency cases.

Alhaji Abudu said NHIA staff at the district offices in the region had also started running a shift system in order to meet clients’ demands.

He said the Authority was determined to enroll more clients on to the scheme by introducing week-day and special registrational activities.

“We intend to also relocate some satellite dishes within some of our health centres to communities, so as to take the services to the doorsteps of our clients”, he said.

He appealed to clients and hospital facilities not to abuse the system in order to sustain it, adding that last year, the Authority paid an overwhelming total claims of GH¢40,237,858.54 and also cleared all arrears by the first quarter of this year.

From Ama Tekyiwaa Aampu  Koforidua

Print Friendly

Leave a Comment