Metro Mass Transit (MMT) Limited, a state-owned company has said it is leaving no stone unturned in its quest to ensure greater efficiency and security on its fleet of buses for customers.
Consequently, efforts are been intensified to stop drink-driving, overspeeding, and other unprofessional conduct by drivers, and staff of the company.
The MMT’s Administration Manager, Mr.Stephen Yeboah, in an interview with The Ghanaian Times in Accra, said the conduct of its staff remained critical to achieving its objectives.
According to him, before drivers start work, their alcohol levels are tested and to ensure they don’t consume alcohol on the blind side of the company after they have been tested, “we also have a team that goes round to test them unexpectedly to make sure we achieve zero tolerance for alcohol in this company.”
Mr Yeboah said with the use of the breathlyzer, a device for estimating alcohol content from a breath sample, the MMT had been able to stop drink-driving on the part of drivers.
“For the past two years, we haven’t identified any of our crew members taking alcohol, while on duty. We also sensitise them to the effects of drink-driving and unacceptable conduct,” he added.
Apart from the alcohol level testing, Mr. Yeboah said the company had made ‘rest stops’ for drivers after every four hours drive, a mandatory four days off duty to avoid fatigue and tiredness, adding that refresher courses and regular maintenance of buses was been carried out.
“If you look at our strategic plan which, spans between 2014 and 2018, safety is our number one priority, therefore, we don’t compromise with safety,” Mr. Yeboah emphasised.
In recent times, some buses of the MMT have been involved in gory accidents with the most striking incident claiming at least the lives of 60 people on the Kintampo-Tamale road early in February.
Mr. Yeboah said as part of moves to deepen the relationship between the company and its patrons, it was enhancing its customer service initiatives.
He indicated that the company had adequately staffed its information services department, and urged customers and other road users to call the information centre on 080010400 when they are dissatisfied with the conduct of crew members.
Mr Yeaboah said the MMT was collaborating with the police, the National Road Safety Commission and other stakeholders, to ensure that MMT remained the safest means of transportation in the country.
By Julius Yao Petetsi