Garage owners and auto technicians in Kumasi, have participated in a course to update their skills in the maintenance of Mercedes Benz cars.
The participants, mostly specialising in Mercedes Benz vehicles, were also taught how to identify the genuine spare parts from the fake products on the market.
A team of experts and officials from Silver Star Auto Limited, a leading automobile company in the country, facilitated the course.
Addressing the participants, Mr Abdul Rahman Agha, Parts Manager of Silver Star, noted that the workshop was to deepen the skills of technicians to enable them to service their customers better, using genuine Mercedes-Benz spare parts and ultimately win their trust and confidence.
“SSAL wants to develop a good working relationship with these technicians, educate them on the need to use genuine parts, and support them to satisfy their customers,” he said.
Mr. Agha disclosed that the company, being the authorised distributor of Mercedes-Benz vehicles in Ghana, had the capacity to stock a wide range of genuine servicing parts.
In an address, Mr. Simon S. Gborbidzi, the Ashanti Regional Manager of the Driver and Vehicle Licensing Authority (DVLA), commended Silver Star Auto Limited for the workshop and hoped it would enhance road safety.
He said with the use of genuine spare parts, the tendency of vehicles having breakdowns leading to road accidents could be minimised.
He urged vehicle owners to invest in regular maintenance and servicing of their vehicles and reminded technicians on their role to insist on the use of genuine spare parts for the safety of vehicle owners and that of other road users.
Speaking from the perspective of the customer, Mr. Kofi Appiah Koranteng, Registrar, School of Medical Sciences, KNUST who has been using Mercedes-Benz vehicles for decades attested to the fact that when one uses genuine spare parts for servicing Mercedes-Benz vehicles the vehicle can last more years.
He observed that vehicles are machines which have the tendency to break down at any time which might result in road accidents; as such the use of genuine parts are needed to guarantee one’s safety.