The Ghana Water Company Limited (GWCL) has announced 45 per cent increase in its revenue mobilisation and a 66 per cent reduction in monthly deficits.
The company closed the first quarter of a 100-day performance programme last week Friday, with an impressive GH¢ 25 million revenue record of all time, compared to GH¢17 million in March.
Speaking to The Ghanaian Times after an evaluation workshop in Accra, the Communication Manager of GWCL, Mr. Stanley Martey, said the impressive performance was as a result of hard work and workesrs’ change of attitude towards service delivery, since the inception of the programme.
He said since March, when the GWCL signed the Performance Agreement with government, service delivery had improved enormously, while response from the public had been very positive.
Under the slogan, ‘Ghana water… at your service’, he said the programme had resulted in timely response to leakages, prompt attention to customer complaints, and increase in request for new service connection.
Mr. Martey explained that all the managers of the company were given specific targets to meet under the agreement, which if not met, could result in the reduction of their salaries by 20 per cent.
He said all the regional and district managers were able to meet their targets, except the Konongo District, because the water plant had broken down.
Mr. Martey said Upper West Region out-performed the other regions in terms of target achievements, with Tema mobilising the highest revenue of GH¢ 5.3 million.
“Accra East followed with GH¢ 5 million whereas Accra West recorded GH¢ 3.8 million, followed by Central region with GH¢ 1.9 million,” the Communication Manager said.
He was optimistic that the company would achieve a far better record by the end of the agreement, which would become the baseline for revenue mobilisation.
Mr. Martey, however, called on the public to cooperate with GWCL to enhance the supply of water to households and industries.
“People should avoid illegal connection and pay their bills on time as we work towards making the company the best in sub-Saharan Africa,” he said.
He said the company looked forward to replacing and installing bulk meters for all major commercial and industrial consumers to enhance its sale of water.
According to him, all existing billing would be reviewed while a survey woulds be conducted on all “unbilled” customers.
By Charles Amankwa