The Management of Ghana Revenue Authority (GRA), says it will continue to adopt best customer centered practices to enable it to exceed its revenue target this year.
Last year the Authority managed to exceed its revenue target of GHS21.57 billion to GHS22.17 billion, representing a 2.9 per cent revenue growth.
The Commissioner-General, GRA, Mr. George Blankson, announced this at the 2016 Management Retreat at the Volta Serene Hotel in Ho under the theme, ‘The implementation status of strategic plan 2015-2017 and operational plans- The way forward’.
He attributed the leap in its revenue target to increasing number of audits, regular external visits and inspection of taxpayers’ businesses to retrieve outstanding taxes.
Mr. Blankson explained that as part of reforms in tax administration, GRA had for the past three years been reviewing the various tax laws to conform to international best practices and make them less complex, and easy to understand.
He said he was very upbeat about the performance of GRA in 2016 predicting a better performance.
He also mentioned that the GRA Academy in Kpetoe is about 95 per cent complete adding that “it is the hope that in future, it would become a revenue university for the training of revenue professionals for the sub-region”.
To help retrieve outstanding taxes, increase the filling rate of tax returns and generally improve the compliance, Mr. Blankson said a revenue task force had been set up to handle it.
Mrs Mona Quartey, Deputy Minister of Finance commended the officers for exceeding their revenue target.
She noted that despite an extremely challenging macroeconomic environment, the Ghanaian economy continues to remain resilient.
“ It is our hope that during this strategic management retreat GRA will consider some of the general feedback the ministry and indeed GRA itself has received from the private sector partners and craft measures to address these challenges in its strategic plan for 2016,” she said.