GCNet paperless exemption takes off: Stakeholders sensitised to engage new system

The Ghana Community Network Services Limited (GCNet) has activated a paperless exemption module to allow all applications and approvals for trade exemptions from the Ministry of Finance (MoF) to be done on its eMDA portal on the Ghana Customs Management System (GCMS) / GCNet system.

The electronic portal connects over 35 MDAs including Ministry of Energy and Petroleum, Ministry of Health, Ministry of Defence, Ministry of Education, Ministry of Interior, Ministry of Women, Children and Social Protection and Ministry of Works and Housing.

Others are, Ministry of Foreign Affairs and Regional Integration, Ministry of Food and Agriculture, Ministry of Fisheries and Aquaculture Development, Ministry of Employment and Labour Relations, Ministry of Communication and Ministry of Transport.

The rest are Ministry of Roads and Highways, Ministry of Trade and Industry, Ministry of Local Government and Rural Development, Ministry of Water Resources and Sanitation, and Department of Social Welfare.

Players in the trading community including applicants, traders, importers, freight forwarders and the Ministries, Agencies and Departments (MDAs) are required to from February 26, 2018 process all new applications to MoF through the eMDA portal of the GCMS/GCNet system.

Prior to commencement of the new application process, GCNet organised a two-week training and sensitisation programme to deepen knowledge and understanding in such areas as processing e-exemptions, approvals of permits and licenses by Ministries, Departments and Agencies (MDAs) on the e-MDA Portal.

The training brought together key actors in the clearance chain, including declarants and selected officials of the various MDAs to enhance their knowledge base on the new feature upgrades on the eMDA portal as part of measures to make the exemption process fully paperless.

The Acting Trade Net Manager of GCNet, Mr Eben Engmann explained that, the paperless exemption process allows an applicant or agent to send an electronic exemption application to the MDAs via the eMDA portal for processing and approval.

He noted that once the designated agency receives the application electronically on the portal and is approved, entry is forwarded to the Ghana Revenue Authority (Domestic Tax and Customs Divisions) whereupon a Bill of Entry (BOE) is generated once approval is granted by the GRA.

“Whenever an application is rejected, it is sent back to the applicant for revision and re-submission via the portal and once revisions done are re-submitted and approved, the clearance process continues,” he said.

According to him, the paperless mode of exemption or approval application, will effectively address the challenges of delays and increasing cost of clearance among others associated with the manual regime where an applicant writes an exemption application letter to the MDAs for processing and approval. The MDA upon receipt of application forwards to the sector Minister for approval.

Participants noted that in the manual regime, the approval for the application was cumbersome and hailed the development as very timely in the second phase of the implementation of the paperless ports regime.

They observed that the process would go a long way to improve ease of doing business in the country.

Sarah Kariyama, a freight forwarder with Reign Lamb Company, observed that the paperless exemption would eliminate physical movements of agents between the offices of the regulatory agencies and their supervising Ministries to have exemption applications processed thereby significantly reducing cost and turnaround time in the clearance of goods at the ports.


Emelia Adjei, also a freight forwarder with Yakumca Company Limited said the paperless initiative would make it faster and easier, and allow real time transactions to be executed.


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