Introduced in partnership with mobile network operators, the service allows customers to link their bank account and their mobile money wallets.
Speaking at the launch, Samuel Sarpong, Chief Operations Officer (COO) of the bank, said his outfit was introducing the service to meet the growing demand of customers to perform financial transactions anytime and anywhere they prefer.
Some services the platform provides, he noted included payment of utility bills, transfer of funds from one GCB Bank account to another account, payment of merchant bills such as DSTV, GoTV, payment of fees of wards on the Fee Pay Platform, which covers a large number of schools and payments made by customers and business owners.
On the bank’s recent services being offered, Mr. Sarpong said the financial landscape of the country had changed significantly adding that any business or institution that do not respond to the changing preferences of customers would be left behind.
“Technology advancement in mobile telephony is seen and used all over the world. The challenge is to take advantage of this advancement to offer customers services they prefer and demand,” he stressed.
The COO said the service was available on Unstructured Supplementary Service Data (USSD) platform, saying that this was to give customers accessibility without connecting to the internet and could be used on any type of phone.
The bank, Mr. Sarpong said, had already registered about 11,000 customers and non-customers for the Mobile Banking service and would in the next few days roll out the Mobile App version of the platform.
Doris Wunu, Head of Customer Banking, GCB, urged corporate institutions and individuals to take advantage of the opportunities the service offers to expand customer base and enhance their money management.
“The service is designed for salaried workers, students, traders and rural Ghana to consolidate the financial inclusion drive. We’re happy to invite you to join the platform,” she added.
By Claude Nyarko Adams