The Eastern Regional Office of the Lands Commission has launched an ultra-modern Client Service Access Unit (CSAU) to enhance its land service delivery to the public, last Friday.
The CSAU, which was funded by the World Bank, will serve as a new interface between the commission and members of the public.
The Executive Secretary of the Lands Commission, Dr. Wilfred Anim-Odame, said that the CSAU was one of other five units to be established in the country, adding that it would provide a single point of entry for all land commission services in the region.
‘It will also reduce the long hours spent on the delivery of land services, including regional number and examination data, preparation and approval of site plans, stamping, ground rent management, searches among others,’ he stated.
Dr. Anim-Odame said that the CSAU would help bring about transparency and remove bottlenecks of the commission.
The Deputy Minister for Lands and Natural Resources, Mrs Barbara Asamoah, indicated that the official launch marked a significant milestone in the Lands Commission reforms being undertaken by government.
According to her, it also fell in line with the government’s strategy and efforts towards streamlining the land service delivery.
Mrs Asamoah, called on the commission to submit a comprehensive action plan for successful implementation of CSAU.
She challenged workers of the CSAU to bring about visible changes in their delivery of services to their clients.
From Ama Tekyiwaa Ampadu-Nyarko, Koforidua