The Electricity Company of Ghana yesterday announced a relief package for all costumers of the company.
The relief, which comes in a form of subsidy to all customers of ECG, took effect from July 1.
The relief extends the life line rate to all residential customers instead of the previous application to only customers with the consumption between zero to 50 units within a month.
Consequently, government has made available GH ¢ 300 million for the next six months to cover for the subsidy.
The ECG announced that, instead of the rate of 67 pesewas per unit, for the first 50 units of consumption for all residential customers with the consumption of more than 50 units, a rate of 34 pesewas per unit shall be paid.
This was disclosed by Jackson Daniel Agyeman, General Manager, Billing and Revenue of ECG at a press conference at the ECG Head Office in Accra.
The announcement is coming in the wake of public outcry about tariff increases which started in January.
The President, John Mahama, announced during his accounting to the people tour of the Greater Accra Region at Madina that the anomalies in the electricity billing system have been resolved and that consumers should expect a reduction in bills this month.
According to Mr. Agyeman, in the case of non-residential and industrial customers, some subsidies have been applied to the energy charges to reduce the total bill for such customers.
He said that a new reckoner which calculates the customer’s total bill, given the units consumed, has been put on the ECG corporate website, www.ecggh.com to inform and guide customers of the company on the application of the new relief.
“The reckoner would be deployed to all our regional and district offices as well as our customer service centres to assist ECG customers accordingly”, he said.
Mr. Baiden, General Manager for Regulatory and Governmental Affairs said that there was the need to inform customers on what forms of relief is available and that the original tariffs and application of billing system has not changed, except that government had given relief.
By Emelia Enyonam Kuleke