Some members of the public stormed the Tema North District office of the Electricity Company of Ghana (ECG) in Tema Community 11 on Tuesday, to complain about high deductions from power purchased.
The people, who came from various parts of the Tema Metropolis, the Ashaiman Municipality and their environs, were agitated and the ECG authorities had it tough calming them.
When The Ghanaian Times got to the premises of the company, there were long queues of consumers, some of whom accused the ECG of fraud by using “unfair means” to “deduct the deposits on their meters so that they could come back to buy more.
Faisal Alhassan, a resident of Asensuba, a suburb of Ashaiman, expressed disgust at the speed at which “amounts of power units on meters were running”.
“I bought GH¢25 of units on Monday, and by 2 p.m. on Tuesday, I had nothing on the meters. Meanwhile, I usually used the same amount for about three weeks or more,” he explained, “All I have are two bulbs, a table-top fridge and a television set, so why should I pay that much in less than two days?”
Meanwhile, the Public Relations Officer for the Tema Region of ECG, Mrs. Theresa Osabutey, in a reaction to the concerns raised by the consumers, explained that the company operated a monthly billing system.
She said because the tariff increment took effect from December 14, the ECG system started deducting units from December 1, and assured consumers, that the anomaly would be rectified and the lost amount of units refunded to them.
She asked all those needing further explanation on the billing system to contact their various ECG offices, saying “the company is using various mediums, including the media to educate the public on the development, to prevent any further misunderstanding”.
From Dzifa Tetteh, Tema