DVLA to network all offices

Mr Noble Appiah, CEO, Metro Mass Transport

Mr Noble Appiah, CEO, Metro Mass Transport

The Driver and Vehicle Licensing Authority (DVLA), is to network its offices across the country to facilitate the speedy processing of driver’s licence.

Currently, only a few of the offices are connected, but work at the other offices had to be sent to Accra on pendrives to be processed into licence.

The Chief Executive of the Authority Mr. Noble Appiah, disclosed this to The Ghanaian Times in Accra.

He mentioned for instance, pictures, fingerprints, eye tests and other examination on a client are put on pendrives to Accra, saying the practice was not the best.

Mr. Appiah said when the connectivity was done, drivers could pick their licences at the various regions within a week while those who want renewals have theirs within a day.

In his view, the process of acquiring licences should not be a difficult thing especially, in cases where people, including workers wait for months to have their licence.

Such cumbersome procedures, he said, gave room for middlemen popularly called ‘goro men’, to operate, giving the Authority a bad image.

Mr. Appiah mentioned customer service, technical capacity of the organisation, improvement in Information Communication Technology and improving human resource base as the four cardinal things that the Authority seeks to work towards next year.

Besides, it intends going into public private partnership to expand its facilities by subletting some of its operation to enhance work.

Mr. Appiah said in February, he would submit his assessment plan including best practice to the Board outlining the vision of the Authority which would be reviewed quarterly vis-a-vis its five-year development plan.

Meanwhile, he said, his outfit was expecting support from the World Bank for consultancy services among others.

By Francis Asamoah Tuffour

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