Customer Service Book Launched

A new book which is set to initiate a customer service revolution in the country was launched in an impressive ceremony at the African Regent Hotel in Accra.

Titled, “Customer romance: A new feel of customer service”, the book, regarded as a literary masterpiece by many, was written by J. N. Halm, a customer service expert.

The book was officially launched by the Deputy Minister of Trade and Industry, Nii Lantey Vanderpuye.

Speaking at the event, Mr. Vanderpuye praised the quality of the book and congratulated the author for coming out with a product that could meet all international standards, especially with regards to its packaging.

He urged the general public to read the book since it is not only restricted to customer service but was applicable to life in general.

Dr. P. A. Kuranchie, a member of the Council of State, who chaired the occasion said the writer’s style was good because it made reading very enjoyable.

He praised the author for producing a book with lessons for both business and life in general.

Commenting, Felix Nyarko-Pong, Chief Executive Officer of uniBank Ghana said, the quality of the book was evident that the future of the country was bright.

The book’s foreword was done by Rev. Albert Ocran of Legacy and Legacy and previewed by Prof. Kwaku Appiah-Adu of the Central University Business School.


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