Central Region has been ranked among the first three best performing National Health Insurance Authority, (NHIA)operational branches in the country, according to the latest ranking exercise carried out by the management of the Authority in Accra, in June this year.
Currently, the NHIA has a total of 160 branches throughout the country, Mr. Francis Oti Frimpong, Central Regional Director of the NHIA, disclosed this at the end of a three-day half-yearly review conference organised by the regional directorate of the NHIA at Winneba.
Mr. Oti Frimpong attributed the region’s laudable achievements to the high sense of commitment and team spirit, supported by collaborative efforts and hardwork from NHIA workers in the region.
The regional director enumerated a number of factors which contributed to the advancement of the NHIA’s activities in the region. These include, information sharing, effective monitoring, regular meetings, intensive outreach programmes, capacity building which enhanced procurement processes, and effective internal control mechanisms.
Mr. Oti Frimpong said that additionally, Stakeholders/Scheme Management meetings initiated by the 13 NHIA branches in the region also played vital role in chalking the achievements.
The regional director said that notwithstanding these achievements, the region recorded some challenges during the period under review, principal among them included delay in payment of claims to accredited health service providers.
He said this virtually resulted in various kinds of abuses ranging from Cash and Carry, co-payments, extortions, negative press coverage and the infamous Public-Private Payment (PPP) by CHAG in April, this year, and its resultant effects on membership drive.
He was, however, happy to announce that both the unpaid outstanding claims of accredited Health Service Providers in the region for 2014 and January, 2015 had been fully paid, leaving February and March 2015 indebtedness to settle.
Mr. William Omane-Adjekum, Director of the Central Regional Claims Processing Centre (CPC), said that claims payment constituted 80 per cent of NHIA funds, expressing worry that some of the claims submitted by some providers were not legitimate.