‘Banks must adopt cellular-based banking service’

Stakeholders in the banking sector,have been urged to adopt web-based banking services to ease traffic in banking halls.

The Reverend Edward Randolph-Koranteng, Chief Executive Officer (CEO) of BEST Microfinance, a non-banking financial institution who made the call pointed out that the banking industry must take advantage of technology to change their operations and serve as motivation to attract more customers.

He said BEST Microfinance was creating web-based banking services to create avenue for customers to get banking services through their mobile phones.

Speaking to the Ghana News Agency, after the official opening of BEST Micro-finance ultra-modern head office at Sakumono, Rev. Randolph-Koranteng ,explained the use of the technology was to ensure access to the mobile web from a mobile phone.

Rev. Randolph-Koranteng noted that the Net-Based banking services would operate on a standard Wireless Application Protocol (WAP) technology, which was an open international standard for applying layer network communications in a wireless communication environment.

He said a WAP browser provided all the basic services of a computer-based web browser, but simplified to operate within the restrictions of a mobile phone, such as its smaller view screen.

Rev Randolph-Koranteng, said BEST Micro-finance would team up with technology service providers to provide for the introduction of the new innovative product into the banking industry.

On the operations of BEST Micro-finance, the CEO said the firm was dedicated to contributing to the overall quality of life, and economic health of the communities it served, while maintaining a high level of financial soundness and integrity.

Rev Randolph-Koranteng, said the branch was staffed by experienced professionals with vast knowledge and understanding in banking, and had innovative services to meet the demands of a burgeoning local population.

He said the company had signed a collaboration agreement with the Roraima Group, to facilitate the roll- out of an innovative branch less banking service, throughout 430 outlets in Ghana, as it positioned the company as a financial hub subject to the approval of the regulator to allow customers to access on-line banking services from other financial outlets.

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