Airtel Passes Network Quality Of Services Test

Telecoms industry regulator, National Communications Authority (NCA) has given a thumbs up to Airtel Ghana’s network quality of service in the Central, Western and Ashanti regions of Ghana in its latest report released in Accra.

The report covered the period from March 31 to April 23, 2014.

The NCA report said Airtel exceeded assessments conducted on parameters which included call setup time, voice call setup failure rate, voice call congestion rate, voice call drop rate, voice call completion rate and voice call audio quality.

In all three regions, the report stated that Airtel Ghana complied with the license target for the assessed indicators, with a good rating for speech quality.

According to the regulator, the assessment was to ensure Airtel’s compliance with their quality of service obligations as spelt out in their Cellular Mobile License.

Commenting on the report, the Managing Director of Airtel Ghana, Lucy Quist said her company had in recent times invested GH¢200 million in network expansion across the country.

“The enhanced quality of the network that customers are experiencing in the Western, Ashanti and Central regions is a testament of the investment made and the competence of our technical team who go to great lengths to ensure that the company provides superior network connectivity,” she said.

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