Access Bank introduces mobile banking service

Deepening its drive for financial inclusion through digital innovation, Access Bank Ghana has introduced the Unstructured Supplementary Service Data (USSD) mobile banking service *901# to its customers.


The *901# channel is modelled with banking features that enables customers to operate a mini branch on their handheld devices, thus making banking more convenient, easy and accessible.


By dialling the short code *901#, customers can register for the service to transfer money, buy airtime, check account balances, pay bills, transfer funds between their accounts and to third party banks, as well as conduct mobile money transfers.

Launching the new service, Access Bank’s Managing Director, Mr. Dolapo Ogundimu said: “Digital banking is gradually changing the behavioural patterns of the ordinary consumer and the increase we see in the use of technology is an opportunity for our bank to drive its financial inclusion agenda.


He said: “With the rollout of our *901# mobile banking service and other digital banking products, Access Bank is positioning itself to meet customers’ demand for online and mobile interaction by putting digital distribution at the heart of its personal and business-banking proposition.”


The Group Head of Personal Banking at Access Bank, Mr Stephen Abban explaining some features of the service said: “This new addition to our range of service caters for every mobile device, especially as it does not require internet to operate.”


He said: “Prospective customers who wish to join the Access Bank family can initiate the process of account opening by dialling the *901# short code for a seamless sign on. The ultimate aim for us is to make banking available no matter where you are in Ghana.”


Mr. Abban further highlighted that the *901# service was designed to complement the bank’s mobile banking app which was released in December last year.


He said customer preferences for banking services continue to evolve and Access Bank is positioning itself to respond to these needs in a timely manner to serve both the under-served and un-banked segments of the market.

By Times Reporter


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